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Rockwell buys Fiix to boost its maintenance services

23 November, 2020

Rockwell Automation is buying the Canadian computerised maintenance management system (CMMS) provider, Fiix, for an undisclosed sum. Fiix’s cloud-based CMMS creates workflows for scheduling, organising and tracking equipment maintenance.

Privately-held Fiix, founded in 2008, has its headquarters in Toronto. It offers an AI-driven software-as-a-service (SaaS) maintenance management platform that combines mobile asset management, work order, and parts management, and is linked by an open network. It connects shopfloor IoT systems, parts suppliers, contractors, and corporate IT systems to improve the way physical assets and people interact.

More than 2,600 maintenance teams across the world use Fiix to improve communication, asset health and sustainability. The company has more than two million assets under management and creates more than six million work orders a year. It has a particularly strong presence in North America

In 2019, Fiix’s revenues grew by 70% with more than 85% of this being recurring revenue.

Rockwell says that the addition of Fiix is in line with its software strategy and extends the capabilities of its Lifecycle Services business, which provides automation services to help customers enhance the value of their production assets, systems, plants, and processes. The acquisition is also aligns with Rockwell’s focus on helping customers be more sustainable. Through a CMMS, businesses can operate more efficiently, reducing waste and energy use, while also saving money.

Fiix’s CMMS software helps users to collect, analyse and act on maintenance data

Fiix will report as part of Rockwell Automation’s Software & Control segment. The transaction is expected to close by the end of this year, subject to customary approvals and conditions.

“We believe that the future of industrial asset management is performance-based,” says Tessa Myers, vice-president of product management in Rockwell Software & Control. “With the addition of the Fiix platform and expertise, our customers will benefit from a 360-degree view of integrated data across automation, production, and maintenance, helping them to monitor and improve the performance of their assets and optimise how maintenance work is done.”

“From the beginning, Fiix has been on a mission to connect maintenance and operations teams to the tools, resources, and technology they need to modernise and join the future of maintenance,” says its CEO, James Novak. “Joining Rockwell Automation will allow us to help even more companies modernise maintenance and increase asset performance by connecting to industry-leading data, automation, and production systems.”

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