Siemens’ repair services will help users to move to a circular economy
24 November 2025 
Siemens has announced enhanced services for repairing and refurbishing its automation products designed to help end-user companies to move towards a circular economy by restoring non-functioning devices, optimising resources and reducing scrap. The new Circular Repair Services offering allows users to operate their Siemens devices cost-effectively and reliably, increasing availability while making lifecycle costs more predictable.
There will be two levels of service:
- Circular Repair Advanced This will restore products to full performance, with preventive measures applied in a reliable and cost-effective way. It covers products such as selected Simatic HMI panels and IPCs, as well as industrial drives including selected products in the Sinumerik, Sinamics S and Simodrive families. Siemens’ service experts will identify the root cause of non-functioning or worn-out devices and replace them to restore full performance. Minor cosmetic blemishes on the housings that do not affect functionality will be left. Software and firmware updates will be applied if required to meet safety and industry standards, without modifying the equipment’s original purpose and functions. Each function will be tested “meticulously”.
- Circular Repair Premium This remanufacturing service, which comes with a 24-month warranty, will be Siemens’ most comprehensive repair offering. It will cover automation products including selected Sinumerik, Sinamics S, and Simodrive products. Experts will disassemble the devices and inspect each component, with the help of AI, to identify the root cause of a malfunction. Non-functioning components and damaged housings will be replaced. In addition, parts that are still working but likely to break down soon will be replaced with original, factory-tested components. If the original housing shows signs of wear, it will be replaced to restore its original appearance. The device will then be updated to the latest software and firmware, and hardware components renewed, if needed, to achieve full technical equivalence with the original purpose and functions of the equipment. After reassembly, products will undergo extensive testing. By combining original parts with expert knowledge, the equipment will be restored to as-new performance and appearance.
“With Circular Repair Services, companies can choose the extent to which they want to restore the performance and appearance of their Siemens devices to high-quality,” says Marc Konrad, Siemens’ head of global customer services for motion control. “This comprehensive offering helps our customers extend the useful life of products, use resources more effectively, achieve reliable efficiency and is therefore the direct answer to the market requests we have received.”
The new services are being rolled out initially in selected countries and for specific products. Siemens plans to expand both the product range and the geographic coverage.
